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Before contacting us, please read the help file that comes with the product and the FAQs below. Your questions may have already been answered. Almeza MultiSet FAQ Quick Intro Articles about Almeza MultiSet Troubleshooting In case you have any questions, e-mail to us: developers@almeza.com If you experience any problems during the registration process, please contact us at sales.multiset@almeza.com We provide online-support for both registered and unregistered users. In case you have an unsolved problem, a reoccurring error or a new features suggestion, please, e-mail them to developers@almeza.com We will try and reply to you as soon as possible; generally, within 24 hours. Please, specify in your message the following details: - program version
- processor type
- operating system version
- amount of memory available
- active applications
Registration key reclamation If you are a registered user of the program and for a certain reason you need to reclaim your registration key, please contact us at sales.multiset@almeza.com subject "Registration key reclamation", message with the following information: - Your first and last names
- The e-mail address the registration message was sent to
- Program name
- License type
- Purchase date
- Purchase method
- Almeza Order ID
- Other purchase details
The new registration data will be sent to you within 24 hours.We will send you a registration key by e-mail free of charge. If you use an e-mail address different from the one specified during the registration, please specify all your registration information, including your previous e-mail address. We will send you a registration key after we have checked the registration information.
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